Shipping policy

1. Shipping Within Pakistan

At SpizeMart, we offer fast and reliable shipping across Pakistan using trusted couriers like TCS, Leopard Courier, and BlueEx.

  • Standard Shipping (Nationwide): 2-5 business days (major cities: 1-3 days, remote areas: 4-5 days).
  • Express Shipping: 1-2 business days (available in selected cities like Lahore, Karachi, Islamabad).
  • Cash on Delivery (COD): Available on all orders. No advance payment required.
  • Free Shipping: On orders above PKR 2,000 (terms apply).

Shipping Rates

Shipping charges are calculated at checkout based on weight, location, and courier:

  • Major Cities (Karachi, Lahore, Islamabad, etc.): PKR 150-300
  • Other Cities: PKR 200-400
  • Remote Areas: PKR 400-600

Note: Rates may vary. Final cost shown at checkout.

2. International Shipping

Currently, we ship to UAE, UK, USA, and Saudi Arabia via DHL or FedEx.

  • Delivery Time: 5-10 business days
  • Customs duties and taxes: Customer's responsibility

Contact us for international rates.

3. Order Processing Time

Orders are processed within 24-48 hours (excluding weekends/holidays). You'll receive a confirmation email with tracking details.

4. Tracking Your Order

Once shipped, we'll email you a tracking number. Track your parcel on the courier's website (TCS/Leopards app).

5. Non-Delivery & Returns

  • If address incorrect or customer unavailable 3 times, parcel returns to us. Reshipment charges apply.
  • Return policy: Check our Returns Policy for details.

6. Shipping Holidays

We don't ship on public holidays like Eid, public holidays. Delays may occur during peak seasons (Ramadan, Black Friday).

7. Contact Us

Any questions? Reach out anytime:

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